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  • 18:53:00
Position : Field Service Representative
Company : Dresser-Rand
Location : Kuala Lumpur

Job description

Position Objective
  • To provide technical assistance to clients during the installation and commissioning of new or existing mechanical equipments such as centrifugal compressor, steam turbine, & reciprocating compressor.
  • To trouble-shoots mechanical-related & auxiliary systems problems, encountered in the field environment, with engineering support from D-R Technical Support Group out of Kuala Lumpur, and corresponding factory. This position requires strong communication, client-facing skills & ability to work independently.
Principal Responsibilities
  • Provide technical assistance to clients during the installation and commissioning of new mechanical equipment (i.e. centrifugal compressor, steam turbine, reciprocating compressor, and control systems), overhauls of mechanical equipment, and during the startup of various machineries.


Scope & Dimensions
  • Provide technical assistance on installation, startup, servicing, overhauls, and troubleshooting of D-R made equipment (i.e. centrifugal compressor, steam turbine, reciprocating compressor, control systems)
  • Able to read mechanical prints and drawings, piping and instrumentation diagrams (PID’s), and blue prints.
  • Write clear, concise daily reports to keep factory and field personnel accurately apprised of job progress and to protect the company from liability for problems resulting from customer deviations from D-R standards.
  • Complete the specified installation, commissioning and startup documentation prior to leaving each job-site.
  • Maintain and submit in a timely manner accurate expense reports and time sheets.
  • Maintain and submit in a timely manner accurate expense reports and time sheets.
  • Accurately record and report any problems encountered in the field to permit the factory to investigate and institute corrective action and to aid the factory in the equitable settlement of warranty claims.
  • Instruct and train customers’ operators and/or maintenance personnel when requested or directed.
  • Actively recommend customer’s purchase of desirable spare parts.


#LI-NR

Knowledge/Formal Education/Experience Necessary
  • Basic computer skills are required, as is the ability to use Microsoft Office products (Word, Excel, Outlook, etc.). Computer knowledge and familiarity with the Internet are important tools and a laptop computer is provided.
  • Mathematical Skills: Math skills through geometry, and preferably trigonometry, are required for this job (ability to do alignments and calculate tolerances).
  • At least three (3) years in dealing with Maintenance of (main) rotating equipment / or thorough technical hands on expertise. Apart from the education degree required, the Field Service Representative should have had adequate safety training at supervisory level.
  • Be familiar with the different customs at refinery, petro-chemical sites, and offshore production facilities. Have thorough knowledge about rotating equipment machinery.


Additional Positions Specifications
  • Able to work in Team Environment.
  • Able to develop client relationships, display excellent listening skills, and maintain a positive attitude.
High mobility, traveling required 70 -90 % in general, to domestic and international job sites.

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